How to delete your data
You can delete your account and everything in it yourself, at any time. It takes effect immediately.
Delete your account
- Sign in the same way you did before – the same Google or Facebook account, or a link to the same email address.
- Open your profile by selecting your name at the top of the page.
- Optionally, download a copy of your data first – deletion cannot be undone.
- Under Delete my account, tick the confirmation box and select Delete my account.
What is deleted
- Your account: your name, email address, display name and sign-in details.
- Every episode you have logged.
- The record of when you joined and last used the app.
If you chipped in, the payment amounts and dates are kept as anonymous records, because a record of money received is needed for accounting – but your name and email are removed from them, so they can no longer be connected to you. Stripe keeps its own record of the payment, under Stripe’s privacy policy.
Standard server access logs, which contain IP addresses but nothing you logged, expire on their own after a limited time.
What is kept
A record that the deletion happened: the date, the sign-in provider, how long the account had existed, and how many episodes and payments were removed. Instead of your email address it holds a one-way fingerprint, which cannot be turned back into an address. We keep it so we can show that deletion requests are honoured – and so that, if you ask us later whether your data was deleted, we can answer.
Signed in with Facebook?
Removing Heart Pain Tracker from your Facebook settings (Settings & privacy → Settings → Apps and websites) stops it signing you in, but does not delete what you logged here. To delete that, follow the steps above before removing the app – you need to be able to sign in to do it.
Can’t sign in any more?
If you no longer have access to the account you signed in with, email shawnstott@gmail.com from the address on that account, and it will be deleted for you.